The Naifeh Center for Effective Leadership Online Training provides relevant and quality training for everyone involved in state and local government anytime, anywhere. Regardless of your location, regardless of the time of day, if you have access to a computer and the Internet, you have access to Naifeh Center for Effective Leadership Online Training.
For questions about NCEL Online Training please contact Patrick Mills at patrick.mills@tennessee.edu or 865-974-6624.
NCEL ONLINE TRAINING CERTIFICATES
Leading While Working Remotely Certificate – 4.5 Hours
This certificate will give you proven techniques that will help you lead while working at home and give you tips on how to work more effectively and efficiently while working remotely.
$50 for Certificate or $20 for each individual course
Competencies
• Organizational agility • Priority Setting • Managing and Measuring Work
• Directing others • Innovation Management
Click Here to Register for Certificate
Courses Included in certificate are listed below. These may also be taken independently.
Leading at a Distance – 1 Hour
Time Management: Working from Home – 1.5 Hours
Learning to Teach Online – 1 Hour
Working Remotely – 1 hour
$20 for each individual course
(Ask about our discounted group rates for enrolling multiple employees)
Foundations to Leadership Certificate
Foundations to Leadership Certificate – Level One – 27 Hours / POST Certified 21.5 Hours
Foundations to Leadership Certificate – Level Two – 24 Hours
Foundations to Leadership Certificate – Level Three – 24 Hours
$150 for each level or $350 for entire 3-level suite (75 Hours)
This certificate will give you proven techniques that will enhance your skills to make better decisions, resolve conflicts, improve employee performance and lead change throughout your organization.
Competencies
• Negotiating • Organizational agility • Confronting direct reports • Developing direct reports and others
• Directing others • Interpersonal savvy
Fundamentals in Management Certificate
Fundamentals in Management Certificate – Level One – 38 Hours
Fundamentals in Management Certificate – Level Two – 24.5 Hours
Fundamentals in Management Certificate – Level Three – 28 Hours
$150 for each level or $350 for entire 3-level suite (90 Hours)
This certificate will provide you an overview of how to manage teams, day-to-day operations, a diverse workforce, marketing and strategy.
Competencies
• Presentation skills • Managing diversity • Hiring and staffing • Innovation management • Managerial courage
• Managing through systems
Administrative Professional Leadership Certificate – 18.5 Hours
$150 for Certificate
This administrative certificate will give you techniques to enhance your customer service, time management, and event planning skills.
Competencies
• Customer focus • Decision quality • Timely decision making • Functional or Technical skills • Self-development
• Time management
Customer Service Professional Certificate – 12 Hours
$150 for Certificate
This certificate will give you current techniques on how to improve your customer service skills and overall professional image.
Competencies
• Problem solving • Action oriented • Customer focus • Patience • Organizing • Decision quality
HR Fundamentals Certificate – 20 Hours
$150 for Certificate
This human resource certificate will give insight and practice to real-world application. Whether you are new to HR, an accomplished HR practitioner, or an HR leader these courses can help you grow professionally and work more effectively.
Competencies
• Integrity and trust • Conflict management • Developing direct reports and others • Personal disclosure
• Organizing • Ethics and values
Foundations of Marketing Communications – 17 Hours
$150 for Certificate
This flexible marketing certificate is designed for professionals looking to develop skills in market research and analysis, customer development, and strategic brand management. Whether you are an experienced marketing professional or an emerging leader, this certificate provides you with strategic and data-driven marketing training you need to make strong business decisions and position your organization for success.
Competencies
• Time management • Written communication • Creativity • Informing
Maximizing the Mentor Experience Certificate – 4 Hours
$75 for Certificate
In this certificate, participants will learn how to overcome the most common challenges faced in mentoring programs and mentoring relationships and how to resolve these challenges most effectively.
Competencies
• Listening • Integrity and trust• Self-development • Peer relationships
Conflict Management for Leaders Certificate – 7 Hours
$75 for Certificate
This certificate will equip you to solve issues within your workplace and successfully navigate challenging conversations with direct reports, peers, or supervisors where emotions often run high and positive outcomes are critical.
Competencies
• Conflict management • Understanding others • Composure • Peer relationships
Diversity and Inclusion for Leaders Certificate – 5 Hours
$75 for Certificate
This certificate can help make your organization a supportive and engaging place to work by understanding the processes that impact how people interact with one another. You will look at employee engagement, then identifying unconscious bias and specific diversity and inclusion strategies. This program is appropriate for anyone committed to building a truly diverse and inclusive work culture.
Competencies
• Managing diversity • Ethics and values • Managerial courage • Perspective
Career Paths for Public Sector Employees Certificate – 8 Hours
$75 for Certificate
This certificate is designed for someone in the public sector who wants to improve their career path though interview techniques, setting professional goals and taking charge of his or her career.
Competencies
• Presentation skills • Career ambition • Comfort around higher management • Timely decision making
Building Resiliency for Leaders – 7.5 Hours
$75 for Certificate
This certificate will navigate you through times of uncertainty and lead your team to success. You will learn to be adaptable, proactive, and, perhaps most importantly, resilient.
Competencies
• Self-knowledge • Composure • Perseverance • Managerial courage
Navigating Change for Managers – 6 Hours
$75 for Certificate
This certificate is designed to show managers how to become better equipped to steer their organizations and their people through change.
Competencies
• Strategic agility • Composure • Perseverance • Organizational agility
Foundations for New Managers and Supervisors – 3 Hours
$50 for Certificate
This certificate will help new Managers and Supervisors start on the right foot; and show you management fundamentals that will put you on the path to managerial success.
Competencies
• Managing and measuring work • Personal learning • Self-development • Organizational agility
Recognizing and Mitigating Unconscious Bias– 3 Hours
$50 for Certificate
This certificate is designed to create a top-down cultural shift that encourages a broader awareness of unconscious bias across an organization.
Competencies
• Ethics and values • Compassion • Listening • Managing Diversity
